Regulating the 
Pensions and Insurance 
Industry in Zambia
 
 
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GENERAL ASPECTS OF PENSIONS IN ZAMBIA AS A SOCIAL PROTECTION SYSTEM:
 
1. PREAMBLE
 
In order for the members of the committee to appreciate this submission it would be imperative to give a brief overview of the role of the Office of the Registrar of the Pensions and Insurance in the social security system in Zambia.
 
The Office of the Registrar of Pensions and Insurance dubbed “The Pensions and Insurance Authority” is an office established under the Ministry of Finance and National Planning.  The office was established in February 1997 after the enactment of the Pension Scheme Regulation Act No. 28 of 1996 to serve as a supervisory and regulatory institution for the pensions and Insurance industry.  The insurance industry is supervised through a different Act i.e. the Insurance Act No. 27 of 1997.
 
Therefore, Pensions & Insurance Authority’s role in the social security sector borders around the aspects of social insurance, which deals with measures to protect income earners and their families against a reduction or loss of income as a result of exposure to risks that impair one’s capacity to earn the income.  This is done through establishment of occupational pension schemes, whether private or public.  The Pensions and Insurance Authority thus regulates and supervises the overall operations of these institutions to ensure protection of the rights of the contributors.  This is done through ensuring that the aspects of the Pension Scheme Regulation Act No. 28 of 1996 dealing with compliance are adhered to.
 
In view of the foregoing this paper will place more emphasis of social security in terms of pension schemes.
 
2. GENERAL SOCIAL SECURITY SYSTEMS DEFINITIONS
 
To understand the social security system one needs to be conversant with the terms that have been adopted world over and in particular in the Southern African Development Community (SADC) region.  These are social allowances, social assistance, social insurance, social protection and social security itself.  However, it should be noted conceptually that social security includes all the other four.
 
(i) Social Protection
This refers to measures whether public, private or mixed designed to protect individuals against  life cycle crises that curtail   their capability to meet  their needs. The main objective is to enhance human welfare.  In view of this we consider it to go beyond social security as it also covers social services and developmental social welfare, which is dealt with under the Ministry of Community Development and Social Services (MCDSS).
 
(ii) Social Allowances
 These are universal payments usually made to the most vulnerable that are exposed to exceptional need e.g. children - older persons, persons with disabilities etc.  These are usually not means-tested and are a mere form of social compensation.  Naturally, this funded from government revenue.
 
(iii) Social Assistance
 This is a provision of minimum income support to persons who lack means to support themselves and their dependants.  Assistance is usually in form of cash or in kind and given to persons not covered by any other form of social security.  However it is means – tested.
 
(iv) Social Insurance
 This type of social security is designed to protect income earners against reduced or complete loss of income as a result of exposure to risks they impair someone’s capacity to earn income.  It is nevertheless contributory by concerned parties i.e. employer / employee, self-employed etc depending on type of scheme/plan and it is aimed at achieving reasonable level of income maintenance.
 
(v) Social Security
 This refers to public, private or mixed measures designed to protect individuals or families against income insecurity caused by contingencies such as unemployment, employment injury, maternity, sickness, invalidity, old age and death.
 
The main objectives of social security are therefore,
 
(a)                To maintain income
(b)                To provide health care
(c)                To provide benefits to families
 
Clearly, as indicated above, this is all encompassing and includes all sectors of lives in the nation.
 
Note that the contingencies in Zambia, depending on whether you are employed or not, are dealt with as follows:
 
Nature of contingency
Employed
Unemployed
 
Retirement/Unemployment
 
Pension
Social Protection/Assistance
Under MCDSS
Employment - Injury
Workmen’s Compensation
None
Maternity
Monthly Pay
None
Schemes
Pension/Hospice
Hospice
Invalidity
Pension
Social Protection/Assistance
Old age
Pension
Social Protection/Assistance
Death
Pension
None
 
MCDSS = Ministry of Community Development and Social Services
 
3. SUSTAINABILITY OF THE SOCIAL SECURITY SYSTEM IN ZAMBIA
 
i)          Policy, legal and regulatory framework of the Zambian Social Security System
 
a)         Policy
 
            (I)        Background
 
The social security system development in Zambia has had its own shortfalls since independence.  The government has been ensuring existence of a vibrant social security system, however, this could not come to fruition.  Systems continue to be unbalanced and concentrated on individuals in formal employment and the vulnerable (i.e. with donor support).  Individuals in informal employment have continued to be sidelined.
 
It should be noted at this point that the Ministry of Labour and Social Security is the major stakeholder in the development of the government policy on social security.  This can be appreciated through government’s efforts by establishing the social security department within the Ministry in 1992.  In order to involve all stakeholders in the development of government policy, the Minister of Labour and Social Security appointed a tripartite National Social Security Reform Implementation Committee (NSSRIC) to advise     him/her on the mechanics of this reform.
 
(II)      Government Policy
 
                        It is noteworthy that Government Policy on social security is to
 
CREATE A COMPREHENSIVE SOCIAL PROTECTION SYSTEM THAT             WILL ADDRESS NEEDS OF BOTH THE FORMAL AND INFORMAL SECTOR
 
                        This is aimed at dealing with both health and financial welfare protection mechanisms for the entire population.
 
(b)       The legal framework of the social security systems vis-à-vis pension in   Zambia.
 
            The Zambia pension industry is a widely regulated industry in so far as the numbers of pieces of legislation that directly affect it are concerned.  The following is the outline of the various Acts of parliament and how they impact on the industry.
 
(i)   Pension Scheme Regulation Act No. 28 of 1996 (PSRA)
 
      This Act serves to provide for prudential regulation and supervision of all pension schemes except for the National Pension Scheme mostly referred to as NAPSA.  This law therefore, has a bearing on both the public and private pension scheme.  It ensures that they operate in the most prudent manner as to protect the pension scheme members’ accrued rights or benefits at all times.
 
(ii)  Local Authorities Superannuation Fund Act CAP 286 of 1996. (LASF Act)
 
      This Act establishes the Local Authorities Superannuation Fund and defines the way it will be managed and all aspects dealing with finance membership and benefits       thereof.  The members in this scheme are basically those from the Local Authorities, ZESCO, water utilities and National Housing Authority.
 
(iii) Public Service Pension Fund Act No. 35 of 1996
 
As alluded to in (ii) above, this Act also operates in a similar manner but, deals with the members of the Public Service Commission, Defence Forces, Teaching Service Commission, the Judiciary Service Commission, Police and Prisons Service Commission and the Zambia Security and Intelligence Service.
 
(iv) National Pension Scheme Act No. 40 of 1996
 
This is a compulsory state scheme for all Zambia citizens in formal employment within Zambia.  The Act exempts no one, though the Minister of Finance and Economic Development then had exercised their powers to exempt companies that bought the privatised divisions of the Zambia Consolidated Copper Mines (ZCCM).  It also envisages protecting all the   contributing members’ accrued rights in the state defined benefit scheme through prudential operational principles.
 
(v)  Land (Perpetual) Succession Act cap 186
 
This establishes a Trust through incorporation of a pension scheme into a legally established institution through trust deed executed by the Trustees of the scheme.  This only applies to private occupational pension schemes.  It neither applies to NAPSA nor the two public statutory schemes (i.e.) LASF and PSPF)
 
(vi) Income Tax Act Cap 323
 
The Income Tax Act affects the entire pension arrangements enacted by Acts of Parliament or supervised by the various pieces of legislations highlighted from (i) – (v) above.  It deals with taxation issues beginning with treatment of the contributions made into the pension scheme by any party concerned, the investment income and the pay outs (i.e. withdrawals, pensions etc).  It is noteworthy that it has prescribed rules in its fourth schedule, of how a pension scheme should operate in order to benefit from the tax exemptions it provides in its section 37.
 
(c)       Regulatory framework of the social security systems in Zambia vis-à-vis pensions.
 
As can been seen from the foregoing, the social security system vis-à-vis’ pensions or social insurance leaves much to be desired considering the many laws that regulate the sector.  This poses challenges and at the same time brings about confusion at the intent of the legislators considering that all these laws were enacted in the same year – 1996.
 
However, government in its quest to bring about a sustainable social security system, had to ensure it strengthened existing laws on social security as well as enacted new ones, where non-seemed to have existed (i.e. for private occupational pension schemes).
 
It should be noted that, other than the existence of the law that regulated the Zambia National Provident Fund, the then Civil Service (local conditions) Pension fund, Local Authorities Superannuation Fund (the oldest), no regulatory framework existed to prudentially regulate and            supervise the activities of the pension schemes in Zambia.  The Income Tax Act Cap 323 (ITA) served to approve pension schemes that were established for purposes of giving them tax exemptions if they complied to laid down rules and procedures in the ITA.  The law does not necessarily police the general operations of the schemes including the financial soundness and rights of members in so far as the accrued benefits are concerned. Consequently all private social insurance arrangements were not covered adequately in this arrangement. 
 
The foregoing is the more reason why the Pension Scheme Regulation Act No. 28 of 1996 was enacted to ensure the prudential regulation and supervision of the occupational pension schemes.  Note that this cuts across both public and private occupational schemes.  Of course this has been viewed as over policing as far as the public schemes (LASF and PSPF) are concerned because they have their own pieces of legislation and they have a statutorily laid down reporting structure.
 
It should be noted also that the NAPSA Act No. 40 of 1996 also impacted    on the public schemes as it has now taken up all new members in the public service and local authorities into its foyer leaving these schemes vulnerable due to more payouts with aging membership and dwindling contribution income due to less new membership.
 
However, it should be appreciated that the NAPSA Act was enacted to ensure the general management of the assets of the state pension scheme so as to avoid old age destitution for the working public.
 
Finally, it is noteworthy that the Pension Scheme Regulation Act No. 28 of 1996 superintends on the whole pension industry for supervision purposes except for the National Pension Scheme.  Some of its attributes are as follows:
 
Requiring the Public and Private occupational pension schemes to
 
o                    Register with the Registrar of Pension and Insurance in order to operate
 
o                    Need to adhere to their Acts (PSPF and LASF) for day to day operations ()
 
o                    Need to adhere to their Trust Deeds and Rules (i.e. for the private pension schemes) for the day to day operations with respect to general administration, contributions, formulae of benefits, qualification to benefits etc
 
o                    Need to be guided by the PSRA in terms of compliance matters in the quest to operate prudentially (i.e. filing quarterly returns, audited statements, actuarial valuations, sending benefit statements to scheme members etc), adherence to prescribed regulations and pronouncements and any directions by the Registrar of Pensions and Insurance.
 
o                    Deregistration for non compliance
 
 
(ii) The long-term vision for the development of social security system
 
The ultimate vision for the development of the social security system is to ensure increase coverage for citizens irrespective of their circumstances.  In this regard the government needs to ensure that individuals from income earners (both in formal and informal sectors) and those who do not have any means of earning income are covered.  This would in turn uplift the living standards of the general population.  This would be achieved as follows:
 
(a)                 Development of strong three tier pension system
 
This is a genesis of a guaranteed reduced state dependency by the citizens in old age.  A three-tier pension system is such that the first tier is the state mandatory basic scheme mostly for people in formal employment arrangements.  In our situation, the National Pension Scheme (NAPSA) represents this and usually such schemes world over are compulsory.  For this to be effective, it is suggested that strict procedures of identifying eligibility and wider coverage be ensured and sustained.
 
The second tier is that of occupation pension schemes, which cover all individuals, employed in both the private and public sectors.
 
The final third tier is that of individual/personal pension schemes.  This type of arrangement is uncommon in Zambia though usually people do it indirectly by taking life insurance policies through insurance companies.
 
In all the three tiers aforementioned the government has a very vital role to play i.e. that of encouraging culture of saving for old age by among other things giving tax incentives to both the employer and the employed and any other individuals saving for old age.  It is envisaged that if government offers those incentives, coverage would easily be increased and this implies that there will be a lot long term finance in the economy which can be channelled through the capital markets and other forms of developmental projects through the institutional investors to stimulate growth of the economy.  On the other end, this will in turn imply increased employment opportunities due to growth of the industry base.  This cycle continues and in the process the economy grows perpetually
 
A further value added to the above is that through the third tier, it is expected that the informal sector, which is far bigger than the formal sector, will have access to social security through individual pension plans.  It is also envisaged that other than the current practice where pensions are tied to occupations, we expect the third tier will enable employees to have individual retirement plans in addition to those provided by the employer.
 
(b)   Introduction of mandatory health insurance
 
To lessen government continued subsidies in the health sector, the government can introduce this type of mandatory scheme where those who have incomes will be required to pay in something into this scheme on a monthly basis and will be used to service the health sector.  It is envisioned that the vulnerable will be assisted without having to rely on government finances that are derived from the budgetary processes.  However, this can be achieved if government can extend the tax concessions.  The government will indirectly earn the tax revenue foregone by not being directly responsible for subsidizing health fees for the vulnerable population.
 
(c)    Harmonisation of legislation
 
In order to achieve the foregoing, there is need to harmonise legislation relating this type of social security so as to have one to deal with all the supervisory matters and prudential regulation is concerned.  Such are the Pension Scheme Regulation Act No. 28 of 1996, Public Service Pension Act No. 35 of 1996, National Pension Scheme Act No. 40 of 1996 and the Local Authorities Superannuation Act Cap 284 and aspects that deal with the general administration of the pension funds in the Income Tax Act Cap 323.  This will save as a measure to address the conflicting clauses in the said legislation.
 
(d)   Strengthening the regulatory capacity of the Pensions and Insurance Authority
 
Social security schemes (pensions) keep funds for and on behalf of citizens who do not necessarily are involved in the day-to-day management of the schemes.  Consequently, the there is great need to set up water tight supervisory structures so that the members accrued rights in the schemes are properly safeguarded.  Therefore, the institution that has been vested with powers to supervise and regulate needs to be empowered both in terms of human resource, financial capability and infrastructure to enable the institution monitor the managers of these social security institutions to avert any occurrence of fraud, mismanagement of funds and check any other inadequacies.
 
(iii) Issues that impact on the financing and investment portfolios of existing social security schemes.
 
Issues impacting on the financing and investment portfolios of social security schemes include the following:
 
a)      The shrinkage of the formal sector through company closures, redundancies and liquidity problems of the sponsors has had an adverse effect on the smooth inflow of pension contribution income. This reduced income to the fund affects the investment patterns in the economy as less and less funds are channelled into investment activities rather, they go to finance benefit payments and general administration costs of running the schemes.
 
b)      Government’s erratic financing of the public sector pension schemes (i.e. Local Authorities Superannuation Fund (LASF) and The Public Service Pension Scheme (PSPF)) has affected the liquidity positions of these schemes.  This also directly affects their investment patterns.  Worse still, the structure of government policy of reducing labour force in both the civil service and the local government and allowing all the employees that have been declared redundant to immediately claim their benefits from the public pension schemes.  This has left the schemes more vulnerable as there is a huge backlog of pension benefit arrears leaving little or no more fresh injection of funds into investments to earn extra income from the investments.  Such is the case with Mukuba Pension scheme as well.
 
c)       Absence of meaningful incentives through tax rebates has rendered the running of social security schemes costly to both the employers and employees.  This is a discouragement to those who would want to develop a culture of saving for the future.  As a result, employers have decided to close the schemes thereby impacting negatively on the financing of investments in the economy.
 
d)      Viable private pension schemes in the industry have, however, been making significant strides in ensuring that the investment market due to the steady flow of contribution income
 
e)      Lack of investment viable investment vehicles has rendered the fast growth of pension schemes a pipe dream.  The capital markets are so restrictive.  A social security scheme such as NAPSA can buy off all the shares on the LUSE listing.
 
(iv) Issues affecting the sustainability of public sector social security as compared to private sector social security schemes.
 
a)      Private occupational schemes enjoy low administration costs compared to public schemes because of they have an option to pooling their resources together as currently required under the Pension Scheme Regulation Act No. 28 of 1996. Pension Fund Managers manage pension funds on an agreed management fee with the trustees.  The public sector social security schemes on the other hand suffer huge operational costs ranging from general administration and remuneration for the huge workforce that they manage.  Such costs gobble over 40% of the total available assets in the scheme on a yearly basis.
 
b)      Prompt payment of pension contributions in private pension scheme have rendered them actuarially viable and financially sound from time to time.  This has enabled them to honour their obligations as they fall due.  It is never the same in the public sector scheme.  The government is a perpetual defaulter of debt and pension contribution payments. This is evident in the K304 billion and the K78billion government owes PSPF and LASF respectively as at 31 December 2004.  The main reason could be that that the money to pay pension contributions is taken from the treasury.
 
c)       Lack of effective legislation to penalize the sponsors in case of default on their part with respect to sending contributions.  The current Act does not have stiff sanctions for defaulters.  However private occupational schemes’ sponsors tend to adhere to the law.  It is worth noting that it is almost impracticable for the Registrar to impose sanctions on the government.  This renders continued problems arising from the public sector schemes.
 

 
(v) The constraints against the sustainability of the social security system as a whole.
 
a)      The absence of tax incentives has stifled the growth of the industry. Many people view the current tax regime as not being favourable for savings through pensions. It is important that the tax authorities address this situation before the industry collapses.
 
b)      Pension schemes have been designed only for people in the formal sector.  This has caused total marginalisation and exclusion of out the informal sector and the other vulnerable population.  If out of a population of 10 million people only 500,000 are in formal employment, it implies that coverage is only 5% of the population at anyone time save for the other social protection measures.
 
c)       The economic growth of 4% is not sufficient to provide meaningful and positive result on the labour market so as to improve accessibility to social security.
 
d)      Current practice of casualisation of labour and employment of people on contract basis has reduced the number of people having access to some pension arrangement considering that the personal pension arrangements do not exist in Zambia.
 
e)      Lack of a single and well coordinator legislation to police the operations of the social security schemes.
 
f)        Administrative inertia and institutional inefficiency in the institutions that have been vested with the role of managing the social security systems.
 
 
(vi) Proposed remedial measures to constraints identified, if any, that mitigate against the realization of sustainability of social security schemes
 
a)      Introduction of a fully-fledged three-tier pension arrangement that will increase coverage of individuals that have been systematically left out of the social security system.
 
b)      There is need to introduce proper tax incentives for the pension industry and health insurance scheme to enable large coverage of the population so as to reduce dependency on government.
 
c)       There is need to harmonise and reform legislation dealing with pensions to ensure the prudential regulation and supervision of the social security schemes and also tightening controls in all areas.  This should cover the National Pension Scheme which is currently not supervised by any regulatory body despite being the custodian of the basic pension for all employees in the formal sector
 
d)      Improvement of governance issues relating to the institutions in the social security system to make them more responsive to the needs of the contributors and other stakeholders.
 
e)      Empowering the Pensions and Insurance Authority by making it a body corporate, enhancing its capacity in terms of human capital, financial resources and infrastructure to enable it carry out its supervisory roles effectively.
 
 
 
 
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